We succeed when we make our clients successful. We collaborate to sharpen our insights and amplify this success. We execute with excellence. Always. We help customers improve Worker & Customer experiences with outcome-oriented consultants who bring the latest digital thinking and cloud experience. We create actionable strategies that deliver results quickly, and help organizations adapt to a new experience-driven era. We deliver results quickly by harnessing the power of thousands of pre-built solution accelerators.

The role

For a 6 months extendable contract the Salesforce developer is responsible to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters.

What you will do?

1.Instrumental in understanding the requirements and design of the product/ software

• Develop software solutions by studying information needs, studying systems flow, data usage and work processes in Salesforce Marketing Cloud as Senior Developer Investigating problem areas followed by the software development life cycle.
• Facilitate root cause analysis of the system issues and problem statement.
• Identify ideas to improve system performance and impact availability.
• Analyze client requirements and convert requirements to feasible design.
• Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements.
• Conferring with project managers to obtain information on software capabilities.

2. Perform coding and ensure optimal software/ module development

• Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software.
• Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases.
• Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
• Analyzing information to recommend and plan the installation of new systems or modifications of an existing system.
• Ensuring that code is error free or has no bugs and test failure.
• Preparing reports on programming project specifications, activities and status.
• Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns.
• Compile timely, comprehensive and accurate documentation and reports as requested.
• Coordinating with the team on daily project status and progress and documenting it.
• Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders.

3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution

• Capturing all the requirements and clarifications from the client for better quality work.
• Taking feedback on the regular basis to ensure smooth and on time delivery.
• Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
• Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements.
• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation.
• Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc.
• Timely Response to customer requests and no instances of complaints either internally or externally.

Who are we looking for?

• Salesforce certified (Marketing Cloud).
• Fluent in Dutch or Flemish.
• Minimum 8+ years of experience with Salesforce.
• Able to help start the initial phases of the implementation (for example: quickly identify missing resources or assets to operate the solution, initial setup of users, sender authentication package.
• Will guide a team who has no experience in marketing cloud to implement.
• Able to translate the demands of the internal customer and departments to workable pieces for the other team members.
• Able to set the needed initial architecture together with the existing Salesforce implementation.
• Experience with the implementing an integration with events management and webinar solutions.
• Experience with use case newsletter.

What working at Wipro offers?

• A competitive remuneration package including extended fringe benefits.
• Being part of the local Wipro Benelux family and also supported by 260.000 enthusiast colleagues spread over the 6 continents.
• A state-of-the-art training platform so you can grow and become the best version of yourself.
• A dynamic working environment with room for personal development.
• A career path within a global leading Technology firm.
• At Wipro we find it important that you have a good work life balance so homeworking, working at the HQ.

About Wipro

Wipro is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 220,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.

Diversity and Inclusion at Wipro

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, marital status, age, ethnic and national origin, sexual and political orientation and disability status, or any other characteristic protected by law.

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