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Trilingual Service Desk Analyst

Wipro

Wipro

IT
Guadalajara, Jalisco, Mexico · Mexico
Posted on Saturday, July 6, 2024

About Wipro:

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

  • A PROUD HISTORY OF OVER 75 YEARS
  • FY22 REVENUE 10.4 BN USD
  • WE’RE PRESENT IN 66 COUNTRIES
  • OVER 1,400 ACTIVE GLOBAL CLIENTS

trilingual Service Desk

Availability 24/7

Experience:

English fluent , Candidan French fluent

  • 1 year minimum on technical support, Troubleshooting skills
  • Hands-on experience on fixes for desktops and laptops that include software installations and upgrades.
  • Troubleshooting skills for VPN connectivity, dial-out, wireless routers
  • Previous experience to a position of relations with customers
  • Technicians who are self-motivated enough to provide consistent customer support with minimal supervision.

Education Minimum High School Diploma

General role

Maintaining, analyzing, troubleshooting, Hardware and software, cosumer service

Wipro offers: Benefits above law, full payroll, constant training, and growth opportunity.

Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

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