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Sr Engineering Program Manager, Infrastructure Services Programs & Solutions

Apple

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Other Engineering, Operations

Sunnyvale, CA, USA

Posted on Jul 30, 2024

Summary

Posted: Jul 29, 2024

Weekly Hours: 40

Role Number:200560103

At Apple, we are committed to delivering magnificent experiences for all global users across all Apple devices. Flawless user experiences require secure, reliable, high-performant infrastructure availability in every region where Apple operates. The Infrastructure Services Programs & Solutions (ISPS) - Special Programs team is dedicated to driving global infrastructure readiness to support the latest innovations in Apple’s product and service offerings. We are seeking a driven and dynamic EPM passionate about optimizing Apple’s infrastructure to unlock new experiences for global users. You'll play a significant role in aligning infrastructure results with critical timelines for the introduction of these new products and services. Your responsibilities will revolve around defining vital technical tasks, being responsible for program progress, facilitating collaboration through meetings, and delivering detailed reports on advancement towards overall program goals!

Description

The Infrastructure Services Programs & Solutions - Special Programs Senior Engineering Program Manager will partner with teams across Apple to ensure infrastructure readiness, specifically within our data centers and colocation sites, for Apple’s newest products and services. If you are passionate about enabling detailed user experiences across Apple devices, this is the opportunity for you. - Comprehend new product/service program objectives: Gain a comprehensive understanding of program goals and design/engineering requirements for enabling new products/services - Define design and implementation plans: Partner with product and service teams to develop design and implementation plans to introduce new high-performant, secure infrastructure solutions for enabling new products/services - Create technical roadmaps: Define vital technical tasks, dependencies, and establish clear timelines for Infrastructure Services teams to meet program objectives - Monitor progress: Track and assess progress towards achieving crucial program achievements, ensuring alignment with program objectives - Risk management: Identify risks and drive technical mitigation plans according to program timelines - Documentation management: Maintain detailed and comprehensive technical and functional documentation for stakeholders - Facilitate cross-functional alignment: Drive meetings with product and service teams to facilitate technical and functional collaboration - Progress reporting: Generate detailed progress reports on a weekly basis, communicating achievements, challenges, and timely updates to partners

Minimum Qualifications

Experience in program management (3+ years) in infrastructure services or related technical domains
Experience with program/project management software (OmniPlan, Wrike, etc.)
BS/MS or equivalent experience in computer science, computer engineering, or similar technical field

Key Qualifications

Preferred Qualifications

Validated experience in program management (5+ years) in infrastructure services or related technical domains
Proficiency in defining technical program scope, establishing timelines, and handling dependencies within a sophisticated organizational structure
Strong technical problem-solving skills with the ability to interpret data and make strategic decisions
Exceptional communication and interpersonal skills, ability to enable effective collaboration across complementary teams and partners
Meticulous approach with a focus on maintaining accurate technical documentation and progress tracking

Education & Experience

Additional Requirements

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $165,500 and $293,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

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