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Senior Technical Program Manager - Business Intelligence, T&C Strategy and Operations
Amazon
DESCRIPTION
Are you passionate about working with analytics teams and solving complex business challenges in a fast-paced, dynamic environment? As the Senior Technical Program Manager for the AWS Training and Certification (T&C) Business Intelligence (BI) team, you will have the opportunity to drive strategic initiatives and shape the long-term BI and data analytics roadmap for AWS T&C.
The AWS Training and Certification (T&C) organization educates customers, partners, and AWS employees on AWS services, products, and solutions. As the Sr. TPM of the AWS T&C BI team, you will have broad latitude to interpret data (including revenue, individual trained, customer trends, opex, etc.) and influence the organization's senior management. You will collaborate with the team to provide proactive, deep insights into the KPIs and metrics driving the business. You will lead strategic initiatives such as reporting platform strategy, data storage and access strategy, and building enterprise-ready data models for scale, efficiency, and accuracy.
The right candidate will be passionate about collaborating with analytics teams, working with large, complex datasets, data visualization, and bringing data forward to answer critical business questions that deepen our understanding of our business drivers.
If you're a data-driven leader who thrives in fast-paced, innovative environments, we'd love to hear from you. Join our team and help shape the future of business intelligence at AWS T&C.
Key job responsibilities
• Drive the successful delivery of complex, mission-critical business intelligence (BI) and analytics programs across AWS. Coordinate cross-functional teams to define requirements, manage dependencies, and ensure on-time delivery of high-quality solutions.
• Serve as a strategic business partner to senior stakeholders, translating their needs into actionable program plans. Provide data-driven insights and recommendations to support decision-making.
• Partner with functional leaders to design and deliver scalable, enterprise-grade BI solutions, including a single source of truth for data and reporting.
• Proactively identify and mitigate risks. Implement processes and tools to improve program visibility, transparency, and governance. Escalate issues effectively to drive timely resolution.
• Lead the implementation of BI best practices, tools, and standards across the organization. Evangelize the benefits of these capabilities to drive adoption.
• Mentor and develop a high-performing team of program managers. Foster a collaborative, results-oriented culture.
About the team
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- 8+ years of technical product or program management experience
- Bachelor's degree in engineering, computer science or equivalent
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- Hands-on experience with tools like Amazon QuickSight, Tableau, SQL, ETL, Python, AWS Glue, and AWS Athena is preferred.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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