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Principal Technical Program Manager, Trust Fundamentals

Amazon

Amazon

IT, Operations
Arlington, VA, USA
Posted on Oct 3, 2024

DESCRIPTION

Trust Fundamentals is a cross-functional organization at Amazon responsible for building technologies, programs, and services that create and grow customer trust, and enable Amazon's business partners and stakeholders to fulfill their trust-related obligations efficiently and effectively.

We are seeking an experienced, entrepreneurial, and technically skilled leader who can drive privacy programs across Devices and Services. In this role, you will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting-edge products and services.

Key job responsibilities
• You will be responsible for diving deep into technical systems, understanding them well and staying connected to the details;
• You will be responsible for delivering results while working in an ambiguous environment;
• You will need a strong bias for action and be able to handle multiple priorities simultaneously;
• You will define strategy and build and execute roadmaps for the programs you own;
• You will be responsible for overall coordination, quality and productivity and will be the primary point of contact for world-wide stakeholders of programs that you run;
• Throughout, you will internalize Amazon’s Leadership Principles, and live those into everyday practices to guide your programs to success.

A day in the life
• Dive deep with your customers to identify and understand their painpoints;
• Think big to build durable products that anticipate future painpoints;
• Use your technical judgment and understanding to test assumptions;
• Track deliverables, keep stakeholders inform, escalate when necessary;
• Evangelize your products and drive adoption;
• Think through all aspects of your products' life cycles, incl. business, technical, legal, and marketing;
• Help others grow professionally.

About the team
We are responsible for building the enabling technology so that personal data is governed according to customers' wishes and expectations. Our mission is to instill and grow customer trust.