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Program Manager, AWS Enterprise Strategy Team

Amazon

Amazon

Operations
Austin, TX, USA
Posted on Aug 24, 2024

DESCRIPTION

The Enterprise Strategy (ES) team is a global team composed of former AWS customer CXOs and other senior leaders from prominent companies. In their previous roles, these strategists led large-scale digital transformations and cloud migrations, overcoming institutional challenges. Now, they assist executives from other large enterprises in developing mental models and strategies to transform their businesses using the AWS cloud. Customer Insights, Strategy, & Operations (CISO) function within the Enterprise Strategy team is responsible for mechanisms, tools, engagement strategy, insights, communications, rhythm of business functions, and operations.

The CISO team is seeking a Program Manager to lead high-impact initiatives. The successful candidate will develop strategy, mechanisms, and lead cross-functional initiatives to maximize the impact of the Enterprise Strategy team. This will include working with both external (AWS customers, partners, analysts, event organizers, publishers) and internal AWS (Marketing, Sales, Partner, Solution Architecture, Professional Services, et al) stakeholders. This position will also work closely with the Global Head of Enterprise Strategy and CISO team leader to manage key organizational initiatives and executive engagement. As a key member of the CISO team, the Enterprise Strategy Program Manager will work closely with the ES Customer Engagement Lead, ES Content Manager, and ES Product Manager.

The right candidate will possess strong program management background and will have demonstrated experience working on cross-functional projects. The ability to think big, take initiative, influence senior executives, and independently operate with minimal day-to-day oversight will be critical. The successful individual will thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple competing priorities. This means the candidate can roll up their sleeves, dig in, and get the job done.

As the ES Program Manager, the individual will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus constraints. An ability to take projects and break them down into manageable pieces, develop specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent, and leadership are essential to success in this role.


Key job responsibilities
Key job responsibilities

* Program management of customer and internal facing engagement, operations, and reporting initiatives.
* Lead, incubate and scale new mechanisms like ES Campaigns, Insights Sharing, and Quarterly Business Reviews.
* Support key executive engagement and initiatives for the Global Head of Enterprise Strategy.
* Execute organization-wide initiatives by influencing and aligning stakeholders, defining project plans, driving change management activities, developing processes for program roll-out and ongoing support, and implementing measurement to capture results and feedback for improvement.
* Drive continuous improvements in team’s operations by improving existing mechanisms, building new ones, and creating a fast-feedback loop.
* Project manage key rhythm of business functions (OP1/OP2, OLRs, Budgeting and Finance).



About the team
The Enterprise Strategy (ES) team is a global team composed of former AWS customer CXOs and other senior leaders from prominent companies. In their previous roles, these strategists led large-scale digital transformations and cloud migrations, overcoming institutional challenges. Now, they assist executives from other large enterprises in developing mental models and strategies to transform their businesses using the AWS cloud. Customer Insights, Strategy, & Operations (CISO) function within the Enterprise Strategy team is responsible for mechanisms, tools, engagement strategy, insights, communications, rhythm of business functions, and operations.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.